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Software Engineer (#25587106)

JOB DESCRIPTION Job Attributes+

  • Job ID

    25587106

  • Req ID

    CORP02488

  • Job Type

    Full Time

  • Job Location

    IN - Remote

The Software Developer is responsible into converting raw data into meanful insights through interactive and easy-to-understand reports. 

In this role you will:
  • Converting raw data into meaningful insights through interactive and easy-to-understand reports.
  • Designing and developing visual reports, KPI scorecards, and dashboards using BI tools.
  • Discussing the requirements effectively with the stakeholders both internal and external
  • Developing tabular and multi-dimensional models that are compatible with data warehouse standards.
  • Troubleshooting and incident investigation
  • Responsible for technical documentaries.
  • Occasionally providing high-level effort estimates
  • Conduct functional walkthrough whenever necessary
We are looking for someone who has:
  • Bachelor’s Degree in Computer Engineering/Science, Information Technology or its equivalent.
  • Minimum one (1) year technical experience with business intelligence tools - Power BI and SSRS 
  • Experience in writing SQL/T-SQL scripts and familiarity with relational database 
  • Able to build simple to medium scale stored procedures 
  • Skills in Power BI DAX queries
  • Proficiency in Data analysis
  • Knowledge and experience in requirement analysis.
  • Able to properly understand the business requirements
  • Debugging/troubleshooting
  • Good communication skills – written and verbal, and attention to detail
  • Knowledge in PostgreSQL and/or OLAP is a plus
About ResultsCX:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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