Customer Experience Representative (#25588184)

Paid Training, Competitive Salary, and Career Growth Opportunities in our newest location!

Are you ready to reward yourself with a stable, fun, and challenging career in our Industry? At ResultsCX, we will invest in you and your career journey. You can expect exceptional training delivered by servant local leaders that will help you exceed your professional goals and provide essential tools that help you deliver exceptional customer experiences.

We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

• Providing clear, concise, and thoughtful instructions
• Answering customer questions and providing helpful solutions
• Resolving customer inquiries with fast, friendly, and courteous service

• Consistently deliver a positive and world class customer experience via phone, web chat or email
• Collaborate with leadership to improve our Customer Experience

• High school diploma or GED
• Ability to type 25 words per minute
• Basic computer navigation skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment
• Strong communication skills, including English proficiency, both verbal and written

• Employee Performance Incentives
• Frequent Employee events, games, and parties
• Healthcare Benefits – Medical
• Paid Training
• Career Growth Opportunities
• Great Schedules
• Modern facilities with excellent location
• Parking and Transportation on most schedules
• Discount Club
• Local, experienced leadership

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.