Customer Service Advocate (#25598449)

At ResultsCX, we’re a vibrant community of innovators, dreamers, and doers. We thrive on creativity, collaboration, and a passion for excellence. If you’re looking for a place where your ideas matter and your contributions are celebrated, look no further!

Ready to embark on this exciting journey with us? Olivia, our recruiting assistant, will guide you through our application and evaluation process. 

• Competitive Salary: Start at $650, with rapid growth potential. Most of our Customer Service Advocates advance to higher salary tiers within 6 months

o Tier 1: $650
o Tier 2: $650 + $25
o Tier 3: $700 + $15
o Tier 4: $700 + $45

• Paid Training: $630 training to set you up for success.
• Free Transportation: Pick up and drop off.
• Health & Life Insurance: Best in the city.
• On-site Amenities: Gyms, cafeterias, and relaxation areas.
• Flexible Work: Remote work eligibility within 6 months.
• Recognition Programs: Employee of the month awards, peer recognition programs, and other incentives.
• Inclusive Culture: A supportive, inclusive, and fun work environment.

• Deliver top-notch customer support in the healthcare industry.
• Access continuous learning, professional development, and mentorship.
• Enjoy team-building activities, social events, and more.

Your Key Responsibilities:

• Provide clear, concise, and thoughtful instructions.
• Answer customer questions and provide helpful solutions.
• Resolve customer inquiries with fast, friendly, and courteous service.

• Passion for helping others.
• Experience is a plus; we’ll build you up.
• Creativity and problem-solving skills.
• Positive attitude, strong work ethic, and ability to thrive in a dynamic environment.

•  Qualifications:

• High school diploma or GED.
• Basic computer navigation skills.
• Ability to type 25 words per minute.
• English proficiency, both verbal and written.

How to Apply: Ready to embark on this exciting journey with us? Olivia, our recruiting assistant, will guide you through our application and evaluation process.  

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. 

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.