The Talent Scout role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring that the verbal and written offers are within the established format and guidelines. Additionally, as part of the interview process, this role will administer a technical assessment aptitude test that will be conducted utilizing MS Teams or Zoom.
Specifically, the recruiter role will work across the matrix on a regional basis to interview and close candidates for all assigned regions. The role will be hands-on and subjected to daily quotas that entail interviewing and offer ratios.In this role you will:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.