25597949
CORP02699
Full Time
US - Remote
Our SVP, Operations supports all call center sites in a designated region, this role is anEXPAT Opportunity in the Philippines. You will be tasked with improving site profitability while protecting existing market share and supporting operational performance via managing KPI's and creating a platform for our future growth. A main component of this role is identifying and developing high potential leaders within the organization. Advocates for brand protection, including compliance and security, and reinforces ResultsCX operating model.
*Only those interested in EXPAT opportunity in Philippines with previous BPO experience apply.
In this role you will:ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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