25582644
PH09617
Full Time
Lapu-Lapu, CebuPH
The Sr. Manager, Talent Acquisition role will be responsible for attending all site meetings to gather information on recruitment assignments and to validate hiring goals by client and location(s). They will work with the Sr. Sourcing Manager to ensure all insights about recruitment projects and hiring goals are documented. Specifically, the role will manage Talent Scouts on the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring that the verbal and written offers are within the established format and guidelines.
This role is a hands-on management role whereby assistance will be afforded to each of the recruiting teams when needed on all backend recruitment activities. Additionally, the individual in this role will ensure Talent Scouts meet daily quotas and will work closely with the Sr. Sourcing Manager to ensure a steady flow of candidate pipelines are provided to the recruiters to interview. When the recruitment demand is high, this role will partner with the Sr. Souring Manager to assist whenever needed.
In this role you will:ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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