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Software QC Analyst (#25589004)


  • Job ID


  • Req ID


  • Job Type

    Full Time

  • Job Location

    IN - Remote

Software QC Analyst

We test upcoming features, find and identify bugs, and monitor production sites. 

We are looking for someone who can take ownership of our current automation test setup built in Cypress. To maintain tests, keep them up to date and to expand coverage. QA analysts test upcoming features, find, and identify bugs and monitor production sites. QA Analysts communicate these bugs to the team to help identify the cause and work towards a solution.

Our team is open-minded in using various testing tools and frameworks as far as it accomplished our goal of testing well. We prefer someone with Cypress experience but are also open to other JS based frameworks like Jest, Playwright etc. 

In this role you will:
  • Collaboration with QA team members and other teams
  • Staying in close communication with developers and QAs
  • Writing and maintaining automated tests written in Cypress 
  • Expanding test coverage
  • Conducting regression testing when needed
  • Manual exploratory testing of web-based software
  • Writing and executing test cases
  • Creating organized and detailed documentation of defects and feedback
We are looking for someone who has:
  • 2+ years of Software Quality Assurance experience
  • Knowledge of programming languages like JavaScript, HTML, and CSS
  • Solid experience with Cypress 
  • Experience in REST API testing
  • Fluent in English, written and spoken 
About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.