Position OverviewWe’re looking for a curious and collaborative mind to join our Intelligent Automation team — someone who enjoys breaking down problems, building smart solutions, and working with cutting edge tools like UiPath, GenAI APIs, and low code/no code platforms.
If you have a knack for logical thinking, strong communication skills, and an interest in understanding how businesses work, we’d love to hear from you.‑edge tools like UiPath, GenAI APIs, and low‑code/no‑code platforms.
Core Competencies
- Logical and Analytical Thinking – able to understand problems, identify patterns, and develop effective solutions.
- Strong Communication Skills – clearly convey ideas and collaborate with both technical and non-technical teams.
- Business Awareness – understand the broader context of processes, stakeholder needs, and the importance of delivering value.
- Adaptability and Learning Mindset – open to feedback, eager to learn, and able to thrive in a dynamic environment.
Duties and Responsibilities
- Collaborate with business teams to understand and document processes suitable for intelligent automation.
- Assist in designing and developing automation workflows using UiPath and other relevant tools.
- Apply foundational RPA practices, including exception handling, automation queues, and basic orchestration.
- Participate in testing, deploying, and maintaining automation solutions.
- Support production automations by troubleshooting issues and suggesting improvements.
- Contribute to documentation efforts such as design notes, test cases, and deployment/user guides.
- Explore and experiment with GenAI features and prompts to enhance automation workflows.
- Work with low-code/no-code platforms and third-party tools for rapid solution development.
- Apply logical and analytical abilities to design efficient automation solutions and solve technical challenges.
QualificationsSoft Skills
- Clear communication — able to articulate ideas and collaborate effectively.
- Analytical & logical thinking — breaks down problems and finds practical solutions.
- Adaptability & learning mindset — stays flexible, open to feedback, and eager to improve.
- Professionalism & customer focus — understands business priorities and delivers value with attention to detail.
We’re Looking for Someone Who Has
- 0–2 years of experience in intelligent automation, RPA, or related fields (internships or academic projects are a plus).
- Basic understanding of UiPath and automation concepts.
- Completion of UiPath training courses or hands-on project experience is required.
- Familiarity with programming languages such as Python, Java, or C#.
- Interest or experience in using version control tools like Git.
- Exposure to or curiosity about LLM tools, GenAI APIs, or AI-enhanced automation.
- Strong problem-solving and logical reasoning skills.
- Clear communication skills with the ability to engage effectively with business stakeholders.
- Bachelor’s degree in computer science, Information Technology, or a related field.
Additional InformationResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
Company OverviewResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
