25605772
U11822
Full Time
Lakeland, FloridaUS
ResultsCX Lakeland: Where Vision Meets Renovation!
Give me the basics!We're building a team of experts who can help our customers tackle their home improvement projects with confidence. Our Home Improvement Retail Representatives train on site at our Lakeland, FL office and then move to remote work after training. They assist our customers with online orders, coordinate the delivery and installation of major appliances, and provide support so that customer projects are built to last. Are you ready to build a career worth hammering about?
We expect greater of ourselves… What’s Your Greater? Come find it at ResultsCX!
…But what do we DO?“A customer called in upset about an order that he had placed. The order was supposed to be ready for pickup, but he had not received any communication about it one way or the other! This order was important to our customer because he had promised his partner that he would accomplish her desired project that weekend, but it wasn’t going to be possible without his new tools. This customer lived almost an hour away from the physical pickup site, and after having been burned by previous pick up orders that claimed to be ready but were not there when he made the drive, he was not going to risk it this time. Gas is expensive! I wanted to make sure that this loyal customer had the best experience with me and with our company, so I called his local store for him and waited on the line until I could get confirmation that the manager had eyes on the pickup order and that it was ready for my customer to make the trek over to get it. In doing so, we saved a sale, a loyal customer, and potentially even saved a marriage from an unnecessary fight!”
As an extrovert I want networking, collaboration, and socialization!
To train at our Lakeland site, you need:
*This position moves to remote work after training, and it requires you to have your own equipment*
To work virtual in your home, you will need:
Employee Performance Incentives and Prizes
If this sounds like an opportunity that you would be interested in, don’t miss out! Training Classes are forming now! Spaces are limited - apply now and SECURE your spot!
Join us in a career as a Home Improvement Retail Representative, you will enjoy Limitless Opportunities for development and growth!
ResultsCX is an equal opportunity employer that values diversity and inclusion.
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