Front Desk Associate (#25596427)

The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers.

• Answers and directs calls, greets visitors and on site clients, escorts visitors entering into restricted areas, handles inquiries and provides information relating to the company approved by corporate communication group
• Provide access and performs control functions on ingress and egress of visitors and guests by issuing the ID cards, lanyards and proximity access cards for the new hires
• Coordinates transportation requirements as requested and approved by the Managers and Directors
• Acts as point person for the conference rooms utilization schedule
• Manage people traffic in the reception area (for new hires) and ensures waiting areas are clean and orderly
• Immediately reports untoward incidents encountered to the Facilities Supervisor on site
• Logs and sorts out all incoming correspondence for the company

• Candidate must be a graduate of a 4-year course in any field.
• Must have at least 6 months experience in handling end to end process for program recruitment in a BPO/Call Center company
• At least 2 years Recruitment experience.
• Must be able to work well in all levels of organization
• Excellent English communication skills
• Proficient in MS Office (Word, Excel)
• Flexible in terms of work hours, open to shifting schedules, extended work hours and working on holidays and weekends
• A team player and can multi-task and perform in a fast-paced environment

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.