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Data Engineer- Remote Philippines (#25589504)


  • Job ID


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  • Job Type

    Full Time

  • Job Location

    Pasig, Metro Manila

Data Engineer: Results-CX is looking for like-minded individuals to take part in the re-imaged digital customer journey. Our SupportPredict SaaS solution suite of products provides the opportunity to work in small forward-thinking teams. We integrate solutions with technologies for the continued uplift to our standard for the Customer Resolution, its forefront in our product line, and as gateways to our talent expansion.

Data Engineer who will be responsible for helping build our data pipelines and will be also participating in setting the right Infrastructure and developing the needed tools for our Analytics.

In this role you will:
  • Help architect our data platform & develop real-time apps ingesting large volume of data
  • Handle our data pipeline and contribute towards our data strategy and its execution
  • Architecting, building, testing & managing our data platform infrastructure from data collection to data processing & data storage
  • Develop, customize and manage integration tools, monitoring tools, databases, warehouses, and analytical systems
  • Participate in scoping new projects
  • Document data integration processes
  • Ability to scale and adapt ETL solutions
We are looking for someone who has:
  • 2+ years experience as a data engineer
  • Experience in developing APIs (REST protocols)
  • Strong experience in real-time data processing and data ingestion
  • Strong experience in batch data processing and data pipelines
  • Experience working on change data capture in a big data ecosystem
  • Experience in building real time or batch ingestion and transformation pipelines
  • Strong competencies in algorithms and software architecture
  • Demonstrated experience in using AWS cloud and its resources/services
  • Strong experience in Relational Databases and data modeling in a DWH environment
  • Demonstrated shorthand in core SQL and its variety — T-SQL, PL-SQL

Nice to Have:

  • Degree in Math, Statistics, Computer Science, Computer Engineering or sound equivalent
  • Proficient in managing and optimizing data models
  • Experience working on change data capture in a big data ecosystem
  • Experience in building real time or batch ingestion and transformation pipelines
  • Experience in using OLAP, Panorama, Business Objects, Excel Macros, HTML, Javascript, and other programming languages
About ResultsCX:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.