Customer Service Representative with Swedish and English - Remote in Bulgaria (#25592185)

ResultsCX is proof that when people work together as a team and put their best efforts, nothing is unachievable. That is how our company became the largest independent outsourcer on the Balkans.

Due to our business and operational expansion, we are looking for talented and enthusiastic people to join our team and to provide world-class customer service and become the face of SAMSUNG.

• Represent ResultsCX and our client on a top level; providing high quality customer support services via telephone, chat and e-mail
• Achieve great customer satisfaction, focusing on clients’ needs, offering the best possible solution
• Actively and creatively contribute to the whole support process, thus providing the best services and products for our clients
• Enhance your language skills.

• Very good level of Swedish and English
• Great communication skills
• Self-motivation, pragmatic and friendly approach
• Well-developed customer orientation skills
• Willingness to learn and develop.

• Highly competitive remuneration package
• Initial and ongoing training
• Excellent benefits package
• Multinational environment
• Work from home
• The best colleagues you could wish for!

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.