Accounts Receivable Analyst (#P1-6636461-1)

Accounts Receivable Analyst

Full Location: Bengaluru - IN

The Accounts Receivable Analyst works within the accounting team, assisting with the functions pertaining to Client billing and collections.

We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

In this role you will:

• Monitor finalization and approval of Client Invoices
• Make sure that the invoices were sent to the clients on time
• Build relationships with Clients’ Finance Departments to help drive cash collections
• Coordinate with Account Managers when needed in case there are concerns about the billing invoices and collections
• Monitor inward remittances of payments from Clients by checking the corporate bank accounts
• Update the collection entries in Sage
• Maintain and update the Accounts Receivable Aging Reports
• Prepare and submit Daily Collection Report
• Assist the Global Treasurer with invoice level cash forecasting procedures
• Compile invoicing and collection data for Monthly Report
• Provide supporting data for month close process.
• Perform other functions that will be assign from time to time
• Management of client online portals to ensure seamless invoicing and payment of communications are sent to internal stakeholders.
• Manage client onboarding processes for client portals, bank setup, submission of tax documents, and other client requirements.
• Monthly reconciliation of client Purchase Orders to ensure availability of funds for future forecasted revenue and advise when new POs need issuance.

We are looking for someone who has:

• A bachelor’s degree in finance, administration, business, economics or similar courses
• A minimum of 1 year in accounting or finance positions. Consulting projects and internships are valid
• Excellent verbal and written English skills
• Ability to coordinate and deal with internal and external clients.
• Persuasive, convincing and patient in dealing with Finance Department of the clients
• Self-motivated and resourceful in achieving the collection goals
• Proficiency in Excel: Building spreadsheet reports, graphs, formula use, etc.
• Intermediate skill level in other Microsoft Office programs
• The ability to change gears fast and respond well to pressure
• Demonstrated analytical ability and conceptual thinking skills
• The ability to meet deadlines, handle multiple priorities and perform job responsibilities accurately with minimal supervision
• Demonstrated strong decision-making skills

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.